Frequently Asked Questions

If you have a small chip or crack in your windscreen that’s less than the size of a coin and not in the driver’s line of sight, it may be possible to repair it. However, if the crack is larger, extends across the windscreen, or is located near the edge, a full windscreen replacement is usually required. At Smithfield Autoglass, our technicians assess the damage and recommend the safest option for you and your vehicle.

On average, a windscreen replacement takes around 60-90 minutes. After the replacement, we recommend a curing time of at least 1 hour for the adhesive to properly bond. In total, you can expect the entire process to take about 2 hours, after which your vehicle will be ready to drive safely.

Yes! At Smithfield Autoglass, we offer a mobile service where our technicians come to your location, whether you’re at home, work, or on the road. This service is designed to offer you maximum convenience with the same level of quality and expertise as our in-shop services.

Absolutely. We provide a 100% lifetime warranty on all windscreen replacements. This warranty covers any defects in materials or workmanship, so if you ever experience issues with the installation or materials, simply contact us, and we’ll resolve the problem at no additional cost to you.

We service all types of vehicles, including cars, SUVs, vans, trucks, and commercial vehicles. Whether you drive a personal car or a heavy-duty truck, our technicians are trained and equipped to handle windscreen replacements and repairs for a wide range of vehicle models and makes.

Many comprehensive car insurance policies cover windscreen repairs or replacements, often without affecting your no-claim bonus. However, coverage can vary depending on your insurer and policy details. We recommend checking with your insurance provider for specific information. At Smithfield Autoglass, we work with most major insurers and can assist with the claims process to make it as smooth as possible for you.

After a windscreen replacement, we recommend waiting at least 1 hour before driving to ensure the adhesive has enough time to cure properly. This curing time is critical for ensuring the windscreen remains securely in place and can protect you in the event of an accident.

If you notice a chip or crack, it’s important to get it checked as soon as possible to prevent it from spreading. A minor chip can often be repaired quickly and at a lower cost if caught early. If left untreated, small cracks can spread across the windscreen, leading to the need for a full replacement. Contact us for a quick assessment and repair before the damage worsens.

Yes, we use only high-quality glass that meets or exceeds OEM (Original Equipment Manufacturer) standards. This ensures that your new windscreen offers the same level of safety, clarity, and durability as the original one. We also ensure proper integration of sensors, cameras, and heating elements if your vehicle is equipped with advanced features.

After your windscreen is replaced, avoid washing your car for at least 24 hours to allow the adhesive to fully cure. Additionally, try to avoid slamming the doors, as the pressure can disrupt the new windscreen seal. Regularly clean your windscreen with a soft, non-abrasive cloth and appropriate glass cleaner to maintain visibility and extend its lifespan.